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LAM Mozambique


64 Reviews
Headquarters: LAM Head Office Alameda do Aeroporto, Maputo CP 2060 Mozambique +258 21 468800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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64 Reviews from our TripAdvisor Community

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64 reviews from our community

Filter reviews by popular destinations:
All reviews Maputo Johannesburg Inhambane Province Pemba Nampula Vilanculos Dar es Salaam Chimoio Tete Ribeirao Preto
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Showing 44: English reviews
Mozambique
Level 5 Contributor
83 reviews
16 helpful votes
Reviewed 3 days ago
NEW

My return journey would rate the same nothing special, slight confusion at the airport with boarding, not sure which gate, but was really small, so not difficult.

Africa Economy Pemba - Dar es Salaam
Helpful?
Thank pereira407
Mozambique
Level 5 Contributor
83 reviews
16 helpful votes
Reviewed 3 days ago
NEW

First time flying in Africa and that too with a local airline, not sure how other airlines are with regards to service, and other stuff, but read a lot of negative comments, however touch wood, no bad experience, and would not rate it excellent or good, but not bad either. So an average airline

Africa Economy Dar es Salaam - Pemba
Helpful?
Thank pereira407
1 review
Reviewed 1 week ago

A wonderful holiday in Mozambique spoiled by LAM experience. 4 suitcases had internal locks smashed and luggage stolen. Bubble wrap from someone else's case found in one of our cases! Told by staff that this is a common occurrence on this flight for the last two weeks.

Africa Economy Maputo - Johannesburg
Helpful?
Thank garth g
Chimoio, Mozambique
Level 5 Contributor
57 reviews
42 helpful votes
Reviewed 4 December 2017

Late and Maybe is an accurate description of LAM flights, plus, there's the possibility of a dogleg via another city, about which the passengers are informed just before takeoff (this recently occurred to friends scheduled on a flight from Beira to Johannesburg). It is highly ill-advised to have a connecting flight on the same day as using a LAM flight...

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Domestic Economy Chimoio - Maputo

Helpful?
Thank 4us2enjoy
Level 6 Contributor
106 reviews
37 helpful votes
Reviewed 19 November 2017

Our flight was delayed 1h30 with no warning at all. Actually all flights that day!!!! Have been flying LAM quite regularly on the past 3 months and flights are usually late. Only food they give is a packet of chips (unhealthy!). Whatever the cabin crew speak during the flight it is definitely NOT English. Rather hire someone who speaks it...

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Domestic Economy Maputo - Vilanculos

Helpful?
Thank MAXIMVS M
Zurich, Switzerland
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 18 October 2017 via mobile

This Airline is a total disaster! First they cancelled flights for a hole week, without giving back any money! When they flew again, the flight was delayed for 3 hours. But no informations for the passengers! We missed the connection in maputo! There was a woman of lam at the airport, who didnt speak english! Never, never, never again with...

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Domestic Economy Inhambane Province - Maputo

Helpful?
Thank Diego K
Johannesburg, South Africa
Level 5 Contributor
61 reviews
10 helpful votes
Reviewed 9 October 2017

This was a great flight, considering that I bought the tickets on sale and they weren't flexible. It was surprising a good experience. The staff were extremely helpful, even at the airports. There was a lack of signage and it was difficult to navigate if one is in transit, but the staff was there the whole time, helping us through.

Africa Economy Johannesburg - Pemba
Helpful?
Thank sarahtheblue
Sedgefield, South Africa
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed 2 October 2017

This was the first time flying on LAM and we were favourably impressed. The cabin was spotlessly clean, the leather seats were comfortable and the meals good for airline meals. It was a nuisance having to land and disembark at Maputo on the flight there and the return to clear immigration especially as we were only there for about half...

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Africa Economy Johannesburg - Pemba

Helpful?
Thank Lea D
Pemba, Mozambique
1 review
Reviewed 15 September 2017

LAM should be called LAME - flights advertised as a direct one but stops at Maputu. Cancelled 3 times.Aircraft fluorescent lights flickering!On return flight left OR Tambo at 08:40 and got to Pemba at 22:30 with 3 stops.NEVER AGAIN

Africa Economy Pemba - Johannesburg
Helpful?
Thank _palahandy
amersfoort
Level 6 Contributor
165 reviews
42 helpful votes
Reviewed 31 August 2017 via mobile

We especially selected a direct flight from Inhambane to Maputo which should take appr 1 hour. But "for technical reasons" an extra stop in Villankulos was added which made the flight last more as 2 hours. Those technical reasons appeared to be a half full plane in Inhambane and in Villankulus more passengers entered the plane. Inhambane has only a...

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Domestic Economy Inhambane Province - Maputo

Helpful?
Thank supermic
See travel tips for airlines
“Never have a connecting flight for the same day.”
4us2enjoy, 4 Dec 2017 | Read review
“Hope it improves otherwise stay away”
yolabergh, 29 Aug 2017 | Read review
“take bags that cant be accessed and pay to get them wrapped - also before leaving the airport check your bag carefully”
johnplagis, 28 Aug 2017 | Read review
“Take out all your valuble stuffs from your bag!”
cristianof828, 1 Aug 2017 | Read review
“Always reconfirmed if the flight is on time........”
Tatjana0409, 26 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
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