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LAM Mozambique

48 Reviews
Headquarters: LAM Head Office Alameda do Aeroporto, Maputo CP 2060 Mozambique +258 21 468800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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48 Reviews from our TripAdvisor Community

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48 reviews from our community

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All reviews Maputo Johannesburg Inhambane Province Pemba Nampula Vilanculos Tete Chimoio Nairobi Ribeirao Preto
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Showing 36: English reviews
Pemba, Mozambique
1 review
Reviewed 6 days ago

LAM should be called LAME - flights advertised as a direct one but stops at Maputu. Cancelled 3 times.Aircraft fluorescent lights flickering!On return flight left OR Tambo at 08:40 and got to Pemba at 22:30 with 3 stops.NEVER AGAIN

Africa Economy Pemba - Johannesburg
Thank _palahandy
Level 6 Contributor
143 reviews
41 helpful votes
Reviewed 2 weeks ago via mobile

We especially selected a direct flight from Inhambane to Maputo which should take appr 1 hour. But "for technical reasons" an extra stop in Villankulos was added which made the flight last more as 2 hours. Those technical reasons appeared to be a half full plane in Inhambane and in Villankulus more passengers entered the plane. Inhambane has only a...

Domestic Economy Inhambane Province - Maputo

Thank supermic
Beijing, China
Level 3 Contributor
18 reviews
6 helpful votes
Reviewed 3 weeks ago

Read a lot online about how bad this airline was but we flew them from: Maputo to Beira, Beira to Pemba, and Pemba to Maputo without any problem. One of our flights times was changed 1.5 hours earlier to make a stopover, but we were sent a text message AND an email to notify us of the change. We still...

International Economy Ribeirao Preto - Pemba Island

Thank Brian S
Clanwilliam, South Africa
Level 2 Contributor
8 reviews
Reviewed 3 weeks ago

This airline is notoriously unreliable and incredibly expensive. It's absolutely terrible the amount the tickets cost and the bad unreliable service you receive. It's mostly late, with reschedules flights and then NOONE assists. Worst of all is that there's no other choice to inhambane as LAM don't allow other airlines land there so we are forced to use the bad...

Africa Economy Johannesburg - Inhambane Province

Thank yolabergh
Johannesburg, South Africa
Level 4 Contributor
27 reviews
4 helpful votes
Reviewed 3 weeks ago

the flight has a lay over in Maputo - not ideal it used to go direct. the problem for us was that out of 4 travelling 3 bags were broken into and stuff stolen - NOT GOOD AT ALL

Africa Economy Johannesburg - Vilanculos
Thank johnplagis
Maidstone, United Kingdom
Level 6 Contributor
138 reviews
28 helpful votes
Reviewed 8 August 2017

The planes appear to be clean and well maintained. Flew on the Embraer to Pemba and returned on a 737-700 to Maputo. Second flight was rescheduled with 24hrs notice to depart 6hr later than originally planned. This meant arriving at Maputo shortly before 3am. In flight service was OK.

Domestic Economy Nampula - Maputo
Thank Berty V
1 review
Reviewed 1 August 2017

Terrible service! My luggage has been opened during my flight from Pemba to Johannesburg, with a connection in Maputo, on the July 26th. Several items got stolen and LAM didn't offer me any assistance or at least informations about the procedures of the company for stolen luggages. I don't recommend the service of LAM, the airline doesn't respect the clients...

Africa Economy Pemba - Johannesburg

Thank Cristiano F
Kaltenkirchen, Germany
Level 6 Contributor
144 reviews
62 helpful votes
Reviewed 26 June 2017

The Crew was nick and friendly....we booked Kenya airways....and got LAM...after the first shock.....it was very good.....

Africa Economy Nairobi - Pemba
Thank Tatjana0409
Maputo, Mozambique
Level 4 Contributor
25 reviews
4 helpful votes
Reviewed 30 May 2017

Had a very great flight (on Bombardier Q400), took me back to the company old days when everything was very good from check in to check out. The Captain was "Super great" the flight was very relaxed and the touch downs were brilliant - 110% to Mr. Louro.

Domestic Economy Inhambane Province - Maputo
Thank ycalu
Buenos Aires, Argentina
Level 4 Contributor
30 reviews
9 helpful votes
Reviewed 23 May 2017

So...flighyng with this airline...is basically a lottery .... your flight might be on time or might be cancelled.... 50/50 chance... The air planes are old and noisy, service is not good at all and...im really sure they just dont care.... they gave us a juice that said: juice of "orange or/and apple or/and other fruits.." so im not really sure...

Domestic Economy Maputo - Vilanculos

Thank MatiOlken
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See travel tips for airlines
“Hope it improves otherwise stay away”
yolabergh, 29 Aug 2017 | Read review
“take bags that cant be accessed and pay to get them wrapped - also before leaving the airport check your bag carefully”
johnplagis, 28 Aug 2017 | Read review
“Take out all your valuble stuffs from your bag!”
cristianof828, 1 Aug 2017 | Read review
“Always reconfirmed if the flight is on time........”
Tatjana0409, 26 Jun 2017 | Read review
MatiOlken, 23 May 2017 | Read review
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