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LAM Mozambique


56 Reviews
Headquarters: LAM Head Office Alameda do Aeroporto, Maputo CP 2060 Mozambique +258 21 468800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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56 Reviews from our TripAdvisor Community

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56 reviews from our community

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All reviews Maputo Johannesburg Inhambane Province Pemba Nampula Vilanculos Tete Nairobi Ribeirao Preto Chimoio
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Showing 40: English reviews
Level 6 Contributor
97 reviews
33 helpful votes
Reviewed yesterday
NEW

Our flight was delayed 1h30 with no warning at all. Actually all flights that day!!!! Have been flying LAM quite regularly on the past 3 months and flights are usually late. Only food they give is a packet of chips (unhealthy!). Whatever the cabin crew speak during the flight it is definitely NOT English. Rather hire someone who speaks it...

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Domestic Economy Maputo - Vilanculos

Helpful?
Thank MAXIMVS M
Zurich, Switzerland
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 4 weeks ago via mobile

This Airline is a total disaster! First they cancelled flights for a hole week, without giving back any money! When they flew again, the flight was delayed for 3 hours. But no informations for the passengers! We missed the connection in maputo! There was a woman of lam at the airport, who didnt speak english! Never, never, never again with...

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Domestic Economy Inhambane Province - Maputo

Helpful?
Thank Diego K
Johannesburg, South Africa
Level 5 Contributor
61 reviews
9 helpful votes
Reviewed 9 October 2017

This was a great flight, considering that I bought the tickets on sale and they weren't flexible. It was surprising a good experience. The staff were extremely helpful, even at the airports. There was a lack of signage and it was difficult to navigate if one is in transit, but the staff was there the whole time, helping us through.

Africa Economy Johannesburg - Pemba
Helpful?
Thank sarahtheblue
Sedgefield, South Africa
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed 2 October 2017

This was the first time flying on LAM and we were favourably impressed. The cabin was spotlessly clean, the leather seats were comfortable and the meals good for airline meals. It was a nuisance having to land and disembark at Maputo on the flight there and the return to clear immigration especially as we were only there for about half...

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Africa Economy Johannesburg - Pemba

Helpful?
Thank Lea D
Pemba, Mozambique
1 review
Reviewed 15 September 2017

LAM should be called LAME - flights advertised as a direct one but stops at Maputu. Cancelled 3 times.Aircraft fluorescent lights flickering!On return flight left OR Tambo at 08:40 and got to Pemba at 22:30 with 3 stops.NEVER AGAIN

Africa Economy Pemba - Johannesburg
Helpful?
Thank _palahandy
amersfoort
Level 6 Contributor
143 reviews
41 helpful votes
Reviewed 31 August 2017 via mobile

We especially selected a direct flight from Inhambane to Maputo which should take appr 1 hour. But "for technical reasons" an extra stop in Villankulos was added which made the flight last more as 2 hours. Those technical reasons appeared to be a half full plane in Inhambane and in Villankulus more passengers entered the plane. Inhambane has only a...

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Domestic Economy Inhambane Province - Maputo

Helpful?
Thank supermic
Beijing, China
Level 3 Contributor
19 reviews
6 helpful votes
Reviewed 30 August 2017

Read a lot online about how bad this airline was but we flew them from: Maputo to Beira, Beira to Pemba, and Pemba to Maputo without any problem. One of our flights times was changed 1.5 hours earlier to make a stopover, but we were sent a text message AND an email to notify us of the change. We still...

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International Economy Ribeirao Preto - Pemba Island

Helpful?
Thank Brian S
Clanwilliam, South Africa
Level 2 Contributor
8 reviews
Reviewed 29 August 2017

This airline is notoriously unreliable and incredibly expensive. It's absolutely terrible the amount the tickets cost and the bad unreliable service you receive. It's mostly late, with reschedules flights and then NOONE assists. Worst of all is that there's no other choice to inhambane as LAM don't allow other airlines land there so we are forced to use the bad...

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Africa Economy Johannesburg - Inhambane Province

Helpful?
Thank yolabergh
Johannesburg, South Africa
Level 4 Contributor
28 reviews
5 helpful votes
Reviewed 29 August 2017

the flight has a lay over in Maputo - not ideal it used to go direct. the problem for us was that out of 4 travelling 3 bags were broken into and stuff stolen - NOT GOOD AT ALL

Africa Economy Johannesburg - Vilanculos
Helpful?
Thank johnplagis
Maidstone, United Kingdom
Level 6 Contributor
152 reviews
30 helpful votes
Reviewed 8 August 2017

The planes appear to be clean and well maintained. Flew on the Embraer to Pemba and returned on a 737-700 to Maputo. Second flight was rescheduled with 24hrs notice to depart 6hr later than originally planned. This meant arriving at Maputo shortly before 3am. In flight service was OK.

Domestic Economy Nampula - Maputo
Helpful?
Thank Berty V
See travel tips for airlines
“Hope it improves otherwise stay away”
yolabergh, 29 Aug 2017 | Read review
“take bags that cant be accessed and pay to get them wrapped - also before leaving the airport check your bag carefully”
johnplagis, 28 Aug 2017 | Read review
“Take out all your valuble stuffs from your bag!”
cristianof828, 1 Aug 2017 | Read review
“Always reconfirmed if the flight is on time........”
Tatjana0409, 26 Jun 2017 | Read review
“dont...just...dont”
MatiOlken, 23 May 2017 | Read review
Show next 5 travel tips 5 of 10
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