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FlySafair

1,143 reviews
Headquarters: Northern Perimeter Road, Bonaero Park, Kempton Park South Africa 1619
Overview
3.51,143 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
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About FlySafair
Headquarters: Northern Perimeter Road, Bonaero Park, Kempton Park South Africa 1619

Airline Summary

FlySafair (FA) prides itself in being South Africa’s foremost low-cost air travel company. FlySafair is a subsidiary of Safair, one of Africa’s most renowned specialist aviation organizations. The airline began scheduled operations in 2014 with flights between Cape Town and Johannesburg. Today, in addition to Cape Town and Johannesburg, it also provides affordable flights to Durban, East London, George, and Port Elizabeth. Boeing 737-400 and 737-800 aircraft are used on all routes.
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Travelmamma58 wrote a review 19 Feb
Las Vegas, Nevada11 contributions1 helpful vote
Durban - Johannesburg
Domestic
Worst airlines ever, literally not even exaggerating. I travelled from Johannesburg to Durban and then back to Johannesburg and each time I used this airline my flight was always delayed by an hour which is highly inconvenient as I had important meetings and appointments scheduled. How can it be that every time you go to the airport your flight is delayed? Understandable if it happens once, but every single time????!!! This is totally unacceptable, if you schedule a flight make sure you live by it. What a frustrating experience this was. I would not recommend this airlines at all, save yourself the hassle and unnecessary stress and stick with a different airline. Horrible and would never fly with them again. I promise you this is as honest as I can get. Many people in the line were also complaining that it happens to them often and were very frustrated with the experiences they were having. ‘Most on time airline’ ??? That’s your motto? I think it should be ‘Most not on time airline! Live by your motto! Don’t lie just to get business. Even on the flight you have to pay for water! WORST EXPERIENCE EVER!
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike F wrote a review 15 Feb
London, United Kingdom68 contributions69 helpful votes
Johannesburg - Cape Town Central
Domestic
Boarding was well organised. The flight left on time. Flight attendants were pleasant and food to purchase options reasonable
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rene wrote a review 08 Feb
2 contributions
Johannesburg - George
Domestic
The worst filght crew, no respect and service. The flight attendants is the worst. No client services at all. Will choose another airline if i where you.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tourist573907 wrote a review 04 Feb
9 contributions1 helpful vote
Johannesburg - Cape Town Central
Domestic
We booked to travel on business class between Johannesburg and Cape Town. The only concession that we could discern was that the seat between us was kept empty. The seats themselves were just the same as anywhere in the aircraft and leg room was very tight. There was quite a long queue for priority, check in and also an interminable queue prior to boarding. The woman at check in would be a great example for a teaching video on how to alienate customers. Food and drink options were extremely restricted, all unhealthy apart from my wife’s chicken sandwich, which was stale. All in all, the business class experience was poorer than any budget / economy experience we have had in 40 plus years of traveling. Really a disappointment- but on the good side, we arrived at our destination alive.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul Visagie wrote a review 01 Feb
Johannesburg, South Africa1 contribution
Cape Town Central - Durban
Domestic
I flew in seat 17D (flight 2/3 in 2 days) with my direct manager and a passenger in 16B (At an emergency exit) was heavily intoxicated, raising his voice and freely moving up and down the cabin and sat on the floor in front of the first row. My manager did review on their app and she was told that they cannot control their passengers' behavior. We work in the aviation industry and know the amount of dangers an intoxicated person can cause especially at an emergency exit. We were not at all happy with the situation and the way it was dealt with in flight and with the response received from their teams. The next day the same thing happened, another review will follow ++
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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On our way back
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Picture taken while on board Flysafair
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Confirmation that we booked a wheelchair
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Despite all the customers waiting FlySafair elected to open only a few check in counters
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Rene wrote a tip 08 Feb
"Better flight attendants please "
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Tourist573907 wrote a tip 04 Feb
"Try an alternative"
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Road50163662257 wrote a tip Jan 2024
"Take motion sickness pills because the pilots will vuruvaya you up in the air, ESPECIALLY when landing "
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Michael L wrote a tip Jan 2024
"I would be very happy to fly this airline again."
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Trip36951139078 wrote a tip Jan 2024
"Can't answer any of this as the incapability of this airline and their staff caused me to miss my flight"
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Depart
Fri, 03/08
Return
Fri, 03/15
Travellers
1, Economy