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Safair


236 Reviews
Headquarters: Northern Perimeter Road Kempton Park, Kempton Park 1620 South Africa +27 087 135 1351 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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236 Reviews from our TripAdvisor Community

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236 reviews from our community

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Showing 227: English reviews
Johannesburg, Gauteng, South Africa
Level 6 Contributor
94 reviews
24 helpful votes
Reviewed 2 days ago
NEW

The plane was on time and left on time. The staff were friendly and efficient. The plane was clean and in good order. The booking in staff were also fantastic. All around a great experience and an airline I will use as my preferred budget ariline.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Anton N
Secunda, South Africa
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Being a pensioner I found the price affordable, the experience as a first time flyer enjoyable. From the booking in on line, the reporting to the terminal, going through having the suitcases weighed, boarding the plane to disembarking and doing it all both ways, all went smooth and I was treated very well and courteously.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Gino P
Pietermaritzburg, South Africa
Level 6 Contributor
81 reviews
16 helpful votes
Reviewed 1 week ago via mobile

We have used this airline on a few occasions and all our experiences have been good. We were really impressed with their efficiency on all occasions.The prices were reasonable and the service was good.

Domestic Economy Durban - Cape Town Central
Helpful?
Thank Somayya S
Cape Town Central, South Africa
Level 4 Contributor
25 reviews
5 helpful votes
Reviewed 1 week ago

Safair have the pay for luggage thing...but otherwise they are fairly good. I have flown with them a few times and they are ok. I will always compare prices though as they are not always the cheapest.

Domestic Economy Cape Town Central - East London
Helpful?
Thank Chiara B
Pretoria, South Africa
Level 4 Contributor
22 reviews
22 helpful votes
Reviewed 1 week ago via mobile

Last night I had the absolute misfortune of traveling with FlySafair. When I checked in at the Port Elizabeth Airport, I asked for a window seat as my 6 year old was traveling with me. We boarded the plane and I was told that I had to leave my bag behind. Since I had something fragile in my bag and...

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Domestic Economy Port Elizabeth - Johannesburg

Helpful?
Thank BooTaz
Cape Town, South Africa
2 reviews
Reviewed 1 week ago

I have come to expect a standard of service from Safair and they never disappoint. Even when there is a delay or some other issue, it is handled professionally and efficiently. My luggage has never been misplaced!!!!

Domestic Economy Cape Town Central - Lanseria
Helpful?
Thank suzette267
Pretoria, South Africa
Level 6 Contributor
99 reviews
30 helpful votes
Reviewed 1 week ago

I have flown with SafAir to and from Cape Town on the weekend. The service was good and the flights were on time. My only concern was that both flights were very full and the moment everybody is on board, somehow they switch off the AC on the plane. We therefore had to sit there in extreme heat for about...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank Jakes N
Cape Town
Level 2 Contributor
5 reviews
Reviewed 1 week ago

Wow, I received an exceptional service at the East London Airport. I was running late, yet the gentleman who was at the check in desk assisted me without any hassles and I was able to check-in. The service from Cape Town to East London was as exceptional. Thank you so much to the customer service staff of SaFair.

Domestic Economy East London - Cape Town Central
Helpful?
Thank 39yangam
Level 2 Contributor
5 reviews
Reviewed 1 week ago

My first time to fly with Safair and I was pleasantly surprised. Excellent service for a low cost airline.

Domestic Economy Johannesburg - Durban
Helpful?
Thank Adrian G
Johannesburg, South Africa
Level 4 Contributor
35 reviews
9 helpful votes
Reviewed 1 week ago

No frills,exceptional value and always on time. Check in was efficient, paid in advance for check in luggage so no hassles. Just be aware that if you chose not to pay for luggage on line, you pay a surcharge on check-in. Pay for priority boarding and you get preferential boarding. Always a pleasant experience on Safair.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Kayroon14
See travel tips for airlines
“Book in online and board early”
AntonN505, 12 Dec 2017 | Read review
“Sit back and relax, if you are sitting at a window , enjoy the view.”
ginop144, 9 Dec 2017 | Read review
“Expect an efficient service with no frills. Come prepared to keep your children occupied on the flight.”
suzette267, 4 Dec 2017 | Read review
“Make use of the priority check-in option.Its worth it.”
Kayroon14, 4 Dec 2017 | Read review
“For a little extra you can buy yourself more legroom and Priority boarding.”
693brahmd, 4 Dec 2017 | Read review
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