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Kulula


492 Reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa +27 0861 585852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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492 Reviews from our TripAdvisor Community

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492 reviews from our community

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Showing 463: English reviews
Mossel Bay, South Africa
Level 3 Contributor
14 reviews
8 helpful votes
Reviewed 5 days ago
NEW

Thank you once again for a wonderful flight. Your staff were very friendly and helpful! Kulula's pilots are brilliant. Well done!

Domestic Economy George - Johannesburg
Helpful?
Thank CBS2686
Durban, South Africa
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed 1 week ago

We frequently travel with Kulula and we get special deals through Discovery but even if that were not the case we would still choose Kulula, our fights have never been delayed and have only experienced great service from their ground and air staff.

Domestic Economy Port Elizabeth - Durban
Helpful?
Thank junej767
Level 3 Contributor
14 reviews
8 helpful votes
Reviewed 1 week ago via mobile

Recent family trip to West Coast - made possible through easy, efficient online booking and check in process offered by Kulula. Lanseria is our preferred airport - easy access, parking and quick process. Always a great experience!

Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank Chris N
Pretoria, South Africa
Level 6 Contributor
319 reviews
105 helpful votes
Reviewed 1 week ago

Lovely flight from arrival to landing! Really no hassles anywhere! Keep it up Kulula and Lanseria airport!

Domestic Economy Lanseria - Durban
Helpful?
Thank JUSTINE-JESSE
Johannesburg, Gauteng, South Africa
Level 3 Contributor
19 reviews
10 helpful votes
Reviewed 1 week ago

Really enjoyed the Kulula magazine. Had interesting articles and I found my next holiday destination there. The staff were friendly and efficient and the flight went smooth. Would have enjoyed a movie, but I went for the economic ticket.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank LiaaneDeWitt
Cape Town, South Africa
Level 5 Contributor
71 reviews
20 helpful votes
Reviewed 1 week ago

Our flight was delayed for about an hour. Luckily we were going on holiday and were not pressed for time.

Domestic Economy Cape Town Central - Durban
Helpful?
Thank Selwyn H
SCOTLAND
Level 6 Contributor
483 reviews
178 helpful votes
Reviewed 2 weeks ago

Very pleasant experience with this airline..(partnered with British Airways). On a domestic South African route. Efficient check in etc. Customer service on board good too. Only confusion was which web site to use BA or Kulula as they presented different information regarding my flights. eg Kulula said luggage was not included, BA did confirm it was! Otherwise would recommend and...

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Domestic Economy Cape Town Central - Port Elizabeth

Helpful?
Thank Celtic-Wanderer
Cape Town, South Africa
Level 6 Contributor
127 reviews
33 helpful votes
Reviewed 2 weeks ago

Did a return flight from a flight back from Zanzibar, had an enjoyable flight, comfortable seats, although full flights, friendly and helpful staff, clean aero plane, lovely fresh smell, as a member of Discovery Health, and on Vitality, recommend flight with Kulula

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Estelle D
Lephalale, South Africa
Level 4 Contributor
32 reviews
2 helpful votes
Reviewed 2 weeks ago

We were on our way to a wedding Saturday 24th March at 15:30 in Kloof, Durban. Our flights were booked for 13:35. We received a message on the23rd March that our flight have been delayed to 15:00 and again on the 24th March to 15:30 which already made us late. When we checked in I asked why was our flight...

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Domestic Economy Johannesburg - Durban

Helpful?
Thank meyerdj
Johannesburg, South Africa
Level 4 Contributor
29 reviews
6 helpful votes
Reviewed 2 weeks ago

our flight was delayed and we where not informed . it was further delayed whilst we where at the airport . still no one informed us . our luggage was broken into . stuff stolen from our bags and bags damaged

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank fatimasaley
See travel tips for airlines
“If you have the funds, book yourself a comfortable seat.”
CBS2686, 17 Apr 2018 | Read review
“Sitting in row 1 ensures a quick exit and lots of room!”
JUSTINE-JESSE, 12 Apr 2018 | Read review
“Select the isle at the fire escape, has lots of leg room”
LiaaneDeWitt, 10 Apr 2018 | Read review
“Check which web site to use for checking in and getting boarding tickets.”
Celtic-Wanderer, 7 Apr 2018 | Read review
“Always try and ask for window seat, just more comforable”
EstelleD66, 5 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
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