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Kulula


421 Reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa +27 0861 585852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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421 Reviews from our TripAdvisor Community

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421 reviews from our community

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Showing 396: English reviews
Johannesburg, South Africa
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

Fly with the airline regularly through Discovery incentives., seldom depart on time and therefore ETA affected.

Domestic Economy Durban - Johannesburg
Helpful?
Thank maroos13
Lephalale, South Africa
Level 3 Contributor
22 reviews
1 helpful vote
Reviewed 4 days ago
NEW

We use Kulula at least twice a year and there flights have always been excellent. The flights are very seldom delayed that makes planning for pick up and other relevant things easy. Staff is great and there prices affordable.

Domestic Economy Johannesburg - Durban
Helpful?
Thank meyerdj
Johannesburg, South Africa
2 reviews
Reviewed 5 days ago
NEW

Although it was a very full flight it was on Time. The overall the experience was good. Am a regular customer using Kulula.com as my domestic airline of choice

Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank H1386SQkenl
Level 4 Contributor
24 reviews
5 helpful votes
Reviewed 6 days ago
NEW

Used Kulula for the second time in 7 months and the feeling is still the same- they get you where you want to go. Legroom is limited and that's a nightmare for an adult to be ''squashed'' on a 2 hour trip. The planes are a bit old and seats not so comfortable- even though this flight was a bit...

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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank Gladyman M
Johannesburg, South Africa
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed 1 week ago

We have flown with Kulula on many occasions and have always found them to be efficient. We book online which is really easy and one can select from a number of flight times and airports. One only needs to produce their I.D. document to check in for domestic flights. The aeroplane was very clean and the onboard staff courteous and...

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Domestic Economy Lanseria - Cape Town Central

Helpful?
Thank 789oliverh
Potchefstroom, South Africa
Level 3 Contributor
4 reviews
2 helpful votes
Reviewed 1 week ago

The lady at the Kulula check-in counters was very concerned about our one bag that weighed 23kg while the other bag weighed only 13kg. We had to transfer soem items from the one bag to the other in order to ensure that the weight of the one bag did not exceed 20kg. It so happened that the same lady also...

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Domestic Economy Cape Town Central - Lanseria

Helpful?
2 Thank ancientemperorestate
Harrismith, South Africa
Level 5 Contributor
74 reviews
14 helpful votes
Reviewed 1 week ago

The flight was on time. Take-off was smooth but landing was rough. The cabin was clean but not very clean. The leg space was not adequate. The cabin crew was welcoming. The captain informed the passengers about the route.

Domestic Economy Durban - Johannesburg
Helpful?
Thank MsimangaMR
De Panne, Belgium
Level 6 Contributor
208 reviews
110 helpful votes
Reviewed 1 week ago via mobile

Luckily this was only for a very short flight. The seating space is very small and the interior of the plane is worn down. The seats do no longer sit comfortable.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
1 Thank HansenGeert
Boksburg, Gauteng, South Africa
Level 6 Contributor
120 reviews
39 helpful votes
Reviewed 1 week ago

Check-in was a breeze. Flight Crew and Cabin Crew were friendly and professional. The only negative was the excessive amount of cabin luggage/bags some passengers seemed to be allowed to bring onboard and the oversize of these luggage bags that seemed to be allowed. Passengers were slotting their "excess" luggage in wherever they found a space and hand luggage compliant...

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Domestic Economy Johannesburg - George

Helpful?
Thank Debbie W
Pretoria, South Africa
Level 5 Contributor
64 reviews
23 helpful votes
Reviewed 1 week ago

Although it was a busy time of year the flight was on time and staff was very friendly and helpful. The kids on the flight received a little book with puzzles and things to do to keep them busy.

Domestic Economy Johannesburg - Durban
Helpful?
Thank JacquesB32
See travel tips for airlines
“Expect transport and no more. dual entrance and exit to cabin,last 15 rows at rear, hand luggage to be carried down & up stairs.”
maroos13, 17 Jan 2018 | Read review
“Best to bring your own snacks as that would save you a lot of money”
gladymanm2016, 15 Jan 2018 | Read review
“Arrive in good time and relax. Stay seated in the lounge until most passengers have boarded, no point in standing in a Que going nowhere.”
789oliverh, 10 Jan 2018 | Read review
“Rather walk!”
ancientemperorestate, 10 Jan 2018 | Read review
“Try to get a seat behind the emergency exit rows. These are "stretch zone" seats with extra legroom and doesn't cost anything extra.”
JacquesB32, 9 Jan 2018 | Read review
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